Simply add your favorite items to your cart, head to checkout, and follow the prompts to complete your order. You’ll receive an order confirmation by email once everything is placed.

You’ll receive an automatic confirmation email within a few minutes of completing your purchase. If you don’t see it, check your Promotions/Spam folder or reach out — we’re happy to help.

We can update your address as long as the order hasn’t shipped yet. Email us right away at [your support email] and include your order number so we can try to catch it in time.

Yes! We currently ship worldwide. Shipping rates and delivery times vary based on destination and will be shown at checkout.

Most orders ship within 2–4 business days. During new releases or high-volume periods, processing may take a little longer — but we always work to get your order to you as quickly as possible.

Due to the nature of hair accessories, all items are final sale and cannot be returned or exchanged for hygiene and safety reasons.
If there is an issue with your order, please email us — we want you to love your purchase.

Delivery times depend on the shipping method you choose at checkout.
On average:

• U.S. orders: 3–7 business days after shipping
• International orders: 7–21 business days
  
  You’ll receive a tracking number as soon as your package is on the way.