Refund policy

Monreaux’s Bows Return Policy

 

We want every bow to bring joy, but if it’s not quite right—we get it.

Returns Accepted Within 14 Days

• Return requests must be submitted within 14 days of delivery
  
  

• Items must be unused, unworn, and in original packaging
  
  

• Returns are not accepted after 14 days
  
  

Return Shipping

• Customers are responsible for the cost of return shipping
  
  

• We do not provide prepaid return labels at this time
  
  

• Please choose a trackable shipping method—we’re not responsible for lost return packages
  
  

Refund Details

• Refunds are issued once the item is received and approved
  
  

• Original shipping costs are non-refundable
  
  
  

Non-Returnable Items

• Final sale items, worn products, or damaged packaging

• Custom or limited edition pieces